Salesforce.com in Gartner, Web Suite, Loyalty Lab
The news as of the first coffee this morning, and the music is a nice Sonny Rollins album for a cool, slightly overcast day, Saxophone Colossus. Some critics call this album a great jazz classic, that may be, First Coffee doesn't know jazz well enough to say, but if so it's one of a handful of jazz albums praised by critics which also happens to be enjoyable listening for the more casual jazz fan, as most critical darling jazz albums are unlistenable exercises in musical deconstruction:
Just Tweet It - A Directory Listing for Twitterers
Just Tweet It is a directory for Twitter users that sorts people into a bunch of different categories. To get listed on Just Tweet It, head over to whichever category you fall into and submit...
Read more about Just Tweet It - A Directory Listing for Twitterers...Implications of Self-, Outsourced- and OEM-Hosting
The last couple of month I've been talking to many software vendors in China and Singapore and the topic of SaaS hosting is a recurring pain point highlighted by those I...
Read more about Implications of Self-, Outsourced- and OEM-Hosting...Sage Advice
I've written quite a bit about Software as a Service and channels as it is one of my top areas of interest - from my personal experience at Trigo, Postini and Intacct the prevailing wisdom that SaaS and channels don't mix just doesn't make sense....
Read more about Sage Advice...SaaS in the Desert
I've just returned from Software 2008, held at the Mandalay Bay hotel in Las Vegas. This year, Software 2008 moved away from the bay area and was co-located with Interop, a giant networking hardware convention monstrosity. One of the reporters at...
Read more about SaaS in the Desert...Adobe and Salesforce - A Fine Blend of Art and Sci
Application development is a unique combination of art and science. Today’s announcement from Salesforce.com and Adobe introducing the free Adobe Developer Toolkit for Force.com is a good example - combining Adobe’s deep understanding of design with...
Read more about Adobe and Salesforce - A Fine Blend of Art and Science...Why conventional CRM requirements gathering is fla
The conventional wisdom has it that that CRM requirements gathering consists of assimilating lists of functional requirements and then prioritizing and ranking them. On the surface this all seems very logical, but in practical terms it doesn’t work....
Read more about Why conventional CRM requirements gathering is flawed......