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Document Management


An effective document management practice allows an organization to confidently check it has a complete inventory listing, without the need to physically or manually check assets. Find the latest IT document management information, including whitepapers, reviews, news, tips and other resources.

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Seven Deadly Customer-Survey Sins


Presented here, in abridged form is the list of things to avoid if you want to generate positive and useful results without ruining your relationship with your customer or worse yet, generating a wealth of data with no practical use or way of...

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Featured Ideas on CRMFYI


Since its introduction in 2006, the Salesforce IdeaExchange has been a powerful source of customer involvement in improving Salesforce.com. Part of the success of the IdeaExchange has been opening the mic and letting every person have their say. ...

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